top of page

Privacy Policy

🔒 Privacy Policy – 

1. Introduction

openboxdeals.co.za respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Full name

  • Contact details (email address, phone number, delivery address)

  • Payment details (processed securely through third-party providers – we do not store card numbers)

  • Order history and purchase records

  • Website usage data (cookies, browsing behavior, analytics)

3. How We Use Your Information

Your information is used for:

  • Processing and fulfilling orders

  • Delivering products and providing customer support

  • Communicating order updates, promotions, or important notices

  • Improving our website and shopping experience

  • Compliance with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Sharing of Information

We may share your data only with:

  • Couriers and delivery partners (to deliver your order)

  • Payment processors (to securely process transactions)

  • Service providers who help us operate the website (e.g., hosting, analytics)

  • Legal authorities if required by law

All third parties are required to protect your data and may not use it for their own purposes.

5. Data Protection & Security

  • We use secure servers and encryption to protect your personal information.

  • Access to your data is limited to authorized staff only.

  • While we take all reasonable steps to protect your data, no system is 100% secure, and you use the website at your own risk.

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You may disable cookies in your browser settings, but some website features may not function properly.

7. Your Rights

In terms of POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to processing of your data for marketing

  • Withdraw consent at any time

To exercise these rights, please contact us at: 📧 [Your Email Address].

8. Retention of Data

We will retain your personal information only for as long as necessary to:

  • Fulfil the purposes described in this policy, or

  • Comply with legal and tax obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with the “Last Updated” date.

bottom of page